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Have questions, feedback, or need support? We're here to help! Fill out the form below or reach out through any of our contact channels.

Send Us a Message

Fill out the form and we'll get back to you within 24 hours.

Email Us

For general inquiries and support:

nduggahafizu@gmail.com

Admin Contact:

nduggahafizu@gmail.com

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Available Monday - Friday, 9AM - 6PM EAT

+256 743 311 809

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Kampala, Uganda
Plot 123, Kampala Road
P.O. Box 12345

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Frequently Asked Questions

How do I reset my password?

Click on "Forgot Password" on the login page and follow the instructions sent to your email.

How do I cancel my subscription?

Go to Account Settings > Subscription and click "Cancel Subscription". You'll have access until the end of your billing period.

Can I download movies for offline viewing?

Offline downloads are coming soon for Premium subscribers. Stay tuned for updates!

How do I become a VJ partner?

Email us at business@lugandamovies.com with samples of your work and we'll get back to you.

What payment methods do you accept?

We accept Airtel Money for all payments. Simply enter your Airtel number (070, 074, 075) and confirm with your PIN.

Is there a free trial?

Yes! New users get a 7-day free trial of our Premium plan. No credit card required.