Privacy Policy

Last Updated: January 2025

1. Information We Collect

1.1 Information You Provide

When you use our services, we may collect:

• Account Information: Name, email address, username, and password when you register
• Payment Information: Billing details when you subscribe to premium services
• Profile Information: Preferences, watchlist, and viewing history
• Communications: Messages you send us through contact forms or support

1.2 Information Automatically Collected

We automatically collect certain information when you visit our website:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent, clicks, search queries
• Location Data: General geographic location based on IP address
• Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the collected information for:

• Service Delivery: Providing access to movies, TV shows, and content
• Personalization: Recommending content based on your preferences
• Account Management: Creating and managing your account
• Payment Processing: Processing subscriptions and payments
• Communication: Sending updates, newsletters, and support messages
• Analytics: Understanding how users interact with our service
• Security: Protecting against fraud and unauthorized access
• Legal Compliance: Meeting legal obligations and enforcing our terms

3. Third-Party Services

3.1 Google AdSense

We use Google AdSense to display advertisements on our website. Google may use cookies and web beacons to collect information about your visits to this and other websites to provide relevant advertisements. You can opt out of personalized advertising by visiting Google Ads Settings.

3.2 Analytics Services

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information. Learn more about Google's Privacy Policy.

3.3 Payment Processors

We use Airtel Money to process payments. Airtel has its own privacy policy governing the use of your information. Visit Airtel Privacy Policy for details.

3.4 Content Delivery

We use third-party services like TMDB (The Movie Database) for movie information and images. These services may collect data according to their own privacy policies.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Advertising Cookies: Used to deliver relevant ads and measure their effectiveness
• Preference Cookies: Remember your settings and preferences

4.3 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Companies that help us operate our business (hosting, analytics, payment processing)
• Advertising Partners: Google AdSense
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure password storage with encryption
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing through trusted providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Objection: Object to certain data processing activities

To exercise these rights, please contact us at: privacy@lugandamovies.com

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

10. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

13. Additional Information for EU Users (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about data collection and use
• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

Our legal basis for processing your data includes:

• Consent: You have given clear consent
• Contract: Processing is necessary for our contract with you
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is in our legitimate business interests

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell your personal information.

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By using Luganda Movies, you acknowledge that you have read and understood this Privacy Policy.

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